Customer Satisfaction Form

Co. Name (optional):     

Date of Service:             

Equipment Serviced:     

Technician:                     

Courtesy and Helpfulness of Service Dispatcher:                    ExcellentGoodFairPoor

Response Time:                                                                              ExcellentGoodFairPoor

Courtesy of the Technician:                                                         ExcellentGoodFairPoor

Expertise of Technician:                                                               ExcellentGoodFairPoor

Professional Appearance of Technician:                                   ExcellentGoodFairPoor

User Adjustments Suggested by Technician:                            ExcellentGoodFairPoor

Technician Made You Feel Like a Valued Customer:               ExcellentGoodFairPoor

Equipment Performance after the Service Call:                       ExcellentGoodFairPoor

Would you recommend Southern Business Machines, Inc?: YesNo

Customer Comments:

I would like more information on (check all that apply):
Postage Meters/Mailing MachinesMulti-Function Copiers and PrintersFolder-InsertersAddressing MachinesMail-List SoftwareShreddersChecksignersLetter OpenersBurstersTabbers-LabelersHeavy Equipment Furniture/TablesTonersEnvelopesOther

Contact Name:

Phone:               

Email:                 

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